Who it's for
Who SotaCRM is for
LLPs and individual entrepreneurs where 3 to 50 people handle customers in WhatsApp, a spreadsheet or a paper notebook. Find your industry and a ready-made set.
30 days free, no card required
- LLPs and individual entrepreneurs
- From 3 to 50 people
- One price for the whole team
In brief
SotaCRM is a CRM for small and medium-sized businesses in Kazakhstan: LLPs and individual entrepreneurs with 3 to 50 people. It suits salons and studios, clinics, shops and wholesalers, agencies and service companies that handle customers in WhatsApp. One plan price covers the whole company: 12 900 ₸ per month for up to 10 users, 39 900 ₸ for up to 30, 89 900 ₸ for up to 50 (prices as of 4 October 2026). The first 30 days are free, no card required.
- people in the team, LLPs and individual entrepreneurs
- 3–50
- per month for a team of up to 10 users
- 12 900 ₸
- a module for the needs of your industry
- from 2 900 ₸
- free with all modules, no card required
- 30 days
Industries
Ready-made scenarios for four industries
The CRM core is the same for everyone. Industries differ in modules and setup.
Salons, barbershops, studios
Online booking, specialist schedules and Kaspi prepayment. The AI agent books customers while the specialist is working.
Modules
Booking
Kaspi Payments
Clinics and medical centers
Patient booking, doctor and room schedules, and chats with patients in one record.
Modules
- Booking
- Kaspi Payments
Shops, trade, wholesale
A catalog with photos, stock with reservations, Kaspi invoices and reference data from 1C:Fresh next to the chats.
Modules
1C:Fresh- Kaspi Payments
Services and B2B
Website leads, deals by stage, contracts from a template and approvals inside the team.
Modules
Lead forms
Documents
For every industry
What works in any company
Customers, WhatsApp chats, deals and team tasks in one window.
Every lead at its stage
You see who handles the customer and what their next step is.
Chats stay in the CRM
WhatsApp messages are stored in the customer record and stay with the company when an employee leaves.
“I'll call you back” becomes a task
A task has a deadline and an owner, and the employee sees it in their own task list.
The CRM does the routine itself
On Start and above, automation creates tasks, messages customers and moves deals through stages.
The Free plan has one pipeline and manual chats, automation works on Start and above.
Team size
Your plan depends on your team size
The price covers the whole company. While the number of employees stays within the plan limit, your bill stays the same.
Up to 5 people
Free
0 ₸ per month
One pipeline, one WhatsApp number for manual chats, an AI assistant with 300 credits per month.
Up to 10 people
Start
12 900 ₸ per month
An AI agent, automation and 2 WhatsApp numbers.
Up to 30 people
Pro
39 900 ₸ per month
3 AI agents, 5 WhatsApp numbers and 2 modules included.
Up to 50 people
Business
89 900 ₸ per month
5 AI agents, 8 WhatsApp numbers and 5 modules included.
More than 50 people: on Business, each additional user costs 1 500 ₸ per month.
Prices as of 4 October 2026, in tenge, not subject to VAT.
Honest limits
When SotaCRM is not a fit
Better to know this before you sign up.
You need to write data to 1C
The 1C:Fresh module reads reference data and sales and changes nothing in 1C.
You need PBX telephony
SotaCRM has no PBX connection.
You are a private individual with no entrepreneur registration
LLPs, other legal entities and individual entrepreneurs can sign up.
How to start
Three steps to your first lead
Sign-up, connecting a WhatsApp number and the first pipeline usually take about 15 minutes.
Register your company
Enter your BIN or IIN. Pro switches on for 30 days right away, no card required.
Connect a WhatsApp number
Scan the QR code with your phone, and chats from this number go into the CRM.
Set up a pipeline
Name the stages the way your team works and add your first customers.
Free trial
Put together your set and test it
For 30 days you get everything in Pro and all five modules. Connect a WhatsApp number and invite your team.
Questions
Questions about who SotaCRM suits
Yes. For a team of up to 5 people the Free plan is enough: one pipeline, one WhatsApp number for manual chats and an AI assistant with 300 credits per month. Automation and the AI agent come with Start for 12 900 ₸ per month.
Add users on the Business plan: each one beyond 50 costs 1 500 ₸ per month. For example, 55 people and 10 WhatsApp numbers cost 107 200 ₸ per month.
Yes, if you sell services or goods and talk to customers in WhatsApp. You set up pipeline stages and record fields for your work: there are 22 field types and no limit on the number of fields.
In modules. A salon needs Booking, a shop needs 1C:Fresh and Kaspi Payments, an agency needs Lead forms and Documents. Modules cost from 2 900 ₸ per month, and on Pro two of them are included in the plan price.
Yes. Paid plans have unlimited pipelines: each line of business gets its own pipeline with its own stages and owners. The Free plan has one pipeline.
Didn't find an answer?
Tell us what your company does, and we will suggest a plan and modules.
Business days, 9:00–18:00 Astana time
What else SotaCRM has
Modules from 2 900 ₸
Booking, Kaspi Payments, 1C:Fresh, documents and website lead forms.
Plans from 0 ₸
One price for the whole company, the first 30 days are free.
Turnkey implementation
We set up the CRM for your industry, packages from 49 900 ₸.